Effective date: 02/20/26

Overview
Canine Caddies respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. We keep data handling simple and transparent so you can shop with confidence.

Information we collect

• Account and order information: name, email, shipping and billing addresses, phone number, order history.
• Payment information: we do not store full payment card numbers; payments are processed by our payment provider.
• Site and device data: IP address, browser type, device identifiers, pages visited, and basic analytics.
• Communications: customer service messages, reviews, and marketing preferences.

How we use your information

• To process and fulfill orders, provide customer service, and manage returns.
• To send transactional messages (order confirmations, shipping notices) and, if you opt in, marketing communications.
• To improve our site, detect fraud, and comply with legal obligations.
• To manage donation tracking and reporting related to purchases.

Sharing and disclosure
We share data only as needed to operate the business: with payment processors, shipping carriers, print‑on‑demand vendors, analytics providers, and our charity partners for donation reporting. We do not sell your personal information. We may disclose information to comply with legal obligations or to protect our rights.

Cookies and tracking
We use cookies and similar technologies for site functionality, analytics, and marketing. You can manage cookie preferences through your browser or our cookie banner where available.

Your rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, and to opt out of certain processing. Contact us at support@caninecaddies.com to exercise these rights.

Security
We use industry‑standard measures to protect data, including encryption in transit and access controls. No system is perfect; if a data incident occurs we will notify affected users as required by law.

Contact
Questions about this policy or data requests: support@caninecaddies.com.